University of Iowa Hawkeyes Medallion Metal Wall Decor

By default, OnlineArtFestival.com allows customers to return products, in original packaging and in new condition for a period of up to 30 days.

• All returns require a Return Authorization Number. Unauthorized returns may be refused or accepted without refund.
• A returned product must be unused and in the same condition that you received it.
• All returns must be in original packaging, as originally received
• All returns must be received to our warehouse within 30 days of original ship date (This can be found in your shipment confirmation email).
• The following products may not be returned for a refund:
  • Gift cards
  • Custom items
  • Off-line purchases
  • Sale items
  • Discontinued products

Returns Process

If you have a defective product or damaged shipment, you must notify us within 20 days of original ship date (This will show in your shipment confirmation email).

Refunds

• Refunds will be authorized when return is received into our warehouse.
• For free-shipping offers, our cost of shipping may be deducted from the refund amount.
• Refunds will not be issued for returns received more than 30 days after the original ship date.
• Refunds may be reduced or denied if product is not received in original packaging and condition originally received.
• Refunds will be credited back to the card used for the original purchase within 7 days. Some card issuers may take up to 45 days to reflect the refund.

Exchanges

• Defective products and damaged shipments may be eligible for an exchange
• For exchanges, we will process your replacement shipment as soon as we receive notice that your return has been scanned by the parcel carrier.

Returns Address

Do not return an item without a return authorization. If you are sending back a return without a provided label, you should write the RA# (Return Authorization Number) on the package and send to the following address:

7055 Inc
Returns Department
7055 Hwy 9
Harris, IA 51345-7534